Shipping policy
At London Shine, we are committed to delivering your orders quickly and safely across Pakistan.
Order Processing
- Orders are processed within 1–2 business days after confirmation.
- Orders placed on Sundays or public holidays will be processed on the next business day.
Shipping Time
- Major Cities: 2–4 business days
- Other Areas: 3–7 business days
Delivery times may vary due to weather, courier delays, or public holidays.
Shipping Charges
- Shipping charges are calculated at checkout.
- Free shipping may be available during promotional campaigns or on eligible orders.
Order Tracking
Once your order has been shipped, you will receive a tracking number via SMS, email, or WhatsApp (where applicable) so you can track your shipment.
Delivery
Please ensure that the shipping address and contact number provided are accurate. London Shine is not responsible for delays caused by incorrect or incomplete shipping information.
Failed Delivery Attempts
If delivery cannot be completed due to an incorrect address or the customer is unavailable, the courier may attempt redelivery or return the parcel. Additional shipping charges may apply for reshipment.
Damaged or Missing Items
If your order arrives damaged or if any item is missing, please contact us within 48 hours of receiving your order. We will investigate the issue and provide an appropriate solution.